Privacy Policy

1. Information we collect

The information we collect depends on how you interact with us. In our current website experience, we focus on collecting only what is needed to respond to inquiries and improve our services.

1.1 Information you provide directly

When you contact us (for example, through a contact form or by email), you may provide information such as:

• Name and contact details (such as email address and company).
• Details about your organization, use case, or project.
• Any other information you choose to include in your message.

1.2 Usage and device information

We may collect limited technical information about how you access and use the website, such as your browser type, device type, and general usage patterns. We do not use third-party trackers to follow your activity across other websites or to build advertising profiles about individuals. Where we use analytics, we aim for privacy-conscious tooling and configurations that avoid invasive tracking.

1.3 Chat interactions and AI responses

If you choose to use chat or other interactive AI features on this website, we log chat messages and AI-generated responses to monitor quality, safety, and reliability of the system. Before content is sent to our AI model, we attempt to remove names, business names, contact information such as email addresses, and similar direct identifiers from the prompt content.

Logged data may be used in aggregated or de-identified form to improve our systems and offerings. We do not use chat logs to create marketing profiles about you.

2. How we use information

We use the information we collect for the following purposes:

• To respond to inquiries and communicate about potential projects.
• To operate, maintain, and improve our website and services.
• To understand what types of content and offerings are most helpful.
• To comply with legal obligations and enforce our agreements.

2.1 Cookies and monitoring by design

Our website does not use cookies or similar tracking technologies. We design our monitoring in a "monitoring by design" way that focuses on aggregated, privacy-conscious telemetry rather than browser-based identifiers. If we ever introduce cookies in the future, we will update this Privacy Policy before doing so and limit their use to what is necessary and proportionate.

3. Legal bases (EEA/UK visitors)

Where applicable law (such as the GDPR) requires a legal basis for processing personal data, we generally rely on one of the following:

• Legitimate interests, such as operating and improving our website and services.
• Consent when you choose to contact us or opt in to specific communications.
• Legal obligations, where we are required to retain or disclose certain information.

4. How we share information

We do not sell or share your personal information with third parties. We also do not disclose personal information for advertising, marketing, or commercial resale purposes, and we do not transfer personal information to third parties for their own independent use. If we are ever legally required to disclose personal information, we will limit what we provide to the minimum necessary and, where permitted, notify you of the request.

5. Data retention

We retain contact information only for as long as reasonably necessary to fulfill the purposes described in this policy, including meeting any legal, accounting, or reporting requirements. When information is no longer needed, we take steps to delete or de-identify it.

6. International data transfers

IntelliSync Solutions may operate and use service providers in multiple jurisdictions. We are committed to ensuring that your data is protected in compliance with applicable data protection laws.

7. Your rights and choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to:

• Request access to the information we hold about you.
• Request correction or deletion of your personal information.
• Object to or request restriction of certain processing activities.
• Request data portability, where technically feasible.

To exercise these rights, please contact us using the details in the "How to contact us" section below. We may need to verify your identity before responding.

8. Security

We use technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. No online system is ever fully secure, but we design our architectures to minimize unnecessary data flows and attack surface.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice.

10. How to contact us

If you have questions about this Privacy Policy or how we handle information, you can reach us at:

IntelliSync SolutionsEmail: info@intellisync.io